There's a difference between website design and website development; web design is the vital first step in developing a website, and a step that is often overlooked.
Your website is the digital face of your business, representing your brand, communicating your message, reflecting your values and selling your products or services. It can be your best or your worst sales person.
A website visitor is invariably seeking information. Good web design serves that information quickly, simply and effectively. Great web design will engage that visitor, retain them, capture their information and convert them from a visitor to a customer.